WDCE Course Descriptions
BSM129
Professional Office Skills Certificate
This course is designed to prepare students for employment in a variety of entry-level office positions. The program includes hands-on training in the skills necessary to keep offices and business running smoothly. Topics include: introduction to office careers, communication skills, customer service, office equipment, computer technology, scheduling, records management, office reception and management, screening and processing mail and freight, human resources, financial management, externship, and job search skills.
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