Center for Business and Workforce Development · 1127 West Fourth Street, Williamsport, PA · (570) 327-4775 · Fax (570) 321-5546 · wdce@pct.edu

WDCE Course Descriptions


BSM203
Effective Communications
To be successful in the workplace, one must effectively communicate and cooperate with clients and co-workers. This course is designed to help managers, supervisors, and team members communicate effectively. Learn different communication styles and the significance of building rapport and credibility to improve working relationships.

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